TRAINERS.
* Sign up for 5% off your first order. Valid within two days of signup.
Walk with confidence in sneakers that combine
durability, style, and attitude.
New Arrivals
Jordan 4 Retro Red Fire
Air Jordan 4 Retro 'Military Black'
Vapormax Flyknit 3 Trainers Triple Black
ZoomX Vaporfly NEXT% 2 'Black Metallic Gold Coin'
Air Jordan 4 Retro Black cat
Air Max 95 OG Neon 2020
Vapormax Flyknit 3 Trainers Bred
Air Jordan 4 Retro White Oreo
Air VaporMax Flyknit 2 Triple Black
Mix & Match
Who says fashion
has to be boring?
Step into the future with style – where innovation meets comfort in every pair!
Jordan Collections
Hot this week
Air Jordan 4 Retro 'Military Black'
Vapormax Flyknit 3 Trainers Triple Black
ZoomX Vaporfly NEXT% 2 'Black Metallic Gold Coin'
Air Jordan 4 Retro Black cat
Air Max 95 OG Neon 2020
Vapormax Flyknit 3 Trainers Bred
Air Jordan 4 Retro White Oreo
Air VaporMax Flyknit 2 Triple Black
The Sneakers Edit
Sneakers you'll reach for time and time again.
Here is your chance to upgrade your Sneakers
with a variation of styles and fits that are both.
Discover more in our FAQ
How long does it take to process an order?
We aim to deliver standard UK delivery orders in 1 to 3 business days and priority UK delivery orders the next working day. Please wait up to 7 to 12 days for Standard UK deliveries. but can be up to 12 during peak periods (Christmas, etc.)
What is your Shippging Policy?
We aim to deliver standard UK delivery orders in 1 to 3 business days and priority UK delivery orders the next working day. Please wait up to 7 to 12 days for Standard UK deliveries. but can be up to 12 during peak periods (Christmas, etc.).
Orders are dispatched within 2 working days of placing the order.
Orders placed before 5: 00 PM Monday to Friday will be dispatched the same day. Although there is no guarantee, we will try to ship as soon as possible.
HOW DO I TRACK MY ORDER?
UK order tracking is provided. Once we have dispatched your order, you will receive an email containing your tracking number and a link to track your package using the Royal Mail tracking service. Royal Mail will send you tracking updates via email and SMS.
WHEN SHOULD I EXPECT MY ORDER?
UK deliveries are usually delivered within 12 working days, but can sometimes take up to 12 days.
ORDERING MONDAY TO FRIDAY?
Your items will be sent on the same day, as long as you order before 5 PM.
BUYING AT THE WEEKEND?
Your items will be sent the next working day.
NEED TO CANCEL YOUR ORDER?
If you wish to cancel your order, clickHere
If you do not manage to cancel your order before it is dispatched, you can return it to us for a full refund by following the instructions on our returns page.
NEED TO CHANGE YOUR DELIVERY ADDRESS?
If you wish to change your delivery address clickHere.
PAYMENT
- All orders will be debited in the currency in which the order is placed.
- We accept payment by credit or debit card (American Express, Discover, Mastercard, Visa, Apple Pay, and Diners Club
EXTRA DELIVERY INFORMATION
Any extra delivery information given during the checkout process will be included on the delivery address label, however, we are unable to guarantee that the delivery person will always follow these instructions.
DELIVERY COMPANY
The majority of our parcels are sent by Royal Mail. We have used Royal Mail for many years now and find them extremely reliable. Please note that we occasionally send parcels with UPS too. UPS is an extremely reputable company and the largest express carrier and package delivery company in the world.
If you have any questions, feel free to contact us:
Email: support@shoesocean.com
Phone: +44 7380806717
Business Address: 182 High Street North, London, E6 2JA, United Kingdom
What is your return policy?
Returning a ShoesOcean item is quick, free, and painless. We are happy to offer a full refund or exchange within 30 days.
Just make sure your items are:
- unworn
- in their original condition
- in their original packaging
- Have your delivery paperwork handy
- Fill out the returns and/or exchanges section BELOW
- Print off the Freepost returns address label generated (UK only - for overseas orders, postage must be paid UNLESS the item is FAULTY. More info below.)
- Pack your item(s) and paperwork, attach the address label and send it back to us
- A refund will be applied to the debit/credit card used to pay once we’ve processed it – you’ll also get an email.
We can only replace an item with another of equal value. If you would like to exchange an item for a different value, please return the unwanted item for a refund and place a new order for the requested item. This ensures that you receive new items quickly.
MY ITEM IS FAULTY
Sorry. Please include proof of postage with your return and we will also reimburse you for shipping.
I NEED TO RETURN AN ITEM I BOUGHT FROM THE SHOESOCEAN STORE
If you purchased items from a ShoesOcean store, please make sure they meet the above requirements and return them to the store with proof of purchase original for a replacement or refund. Unfortunately, we do not accept online returns or process refunds for items purchased in any of our stores.
Please note, ShoesOcean items purchased in one of our concessions must be returned to the original point of purchase.
LAST THINGS…
IS MY ITEM IN A GOOD ENOUGH CONDITION?
Please return the item in its original unused condition, ie in its original packaging with the tag attached. We cannot offer refunds for signs of wear, strong odors, or smoke.
HOW LONG UNTIL I’M REFUNDED?
We’ll try our best to have your money back within 48 hours of receiving the item.
If you have any questions, feel free to contact us :
Email: support@shoesocean.com
Phone: +44 7380806717
Business Address: 182 High Street North, London, E6 2JA, United Kingdom
What is Your Contact Info?
OUR CONTACT INFORMATION
E-mail: support@shoesocean.com
Phone: +44 7380806717
Business Address: 182 High Street North, London, E6 2JA, United Kingdom
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30 DAYS MONEY BACK GUARANTEE
Enjoy a seamless shopping experience, backed by our hassle-free return policy.
100% PAYMENT SECURE
We guarantee secure, reliable payments through Stripe for your peace of mind.